Depending on why your account is disabled, you may be eligible to have your account automatically enabled after 48 hours.
Possible reasons your account may be disabled:
- You requested that your account get disabled
- We suspected your account was hacked and disabled it for you
- You attempted to verify your account with an identification document that has already been used
- Your account was involved in an irregular trading activity
- You violated the RexBit terms of service
How do I qualify to auto enable my disabled account?
- Account value must be below 0.5 BTC
- Your account must be Basic or Enhanced Verified
- You must have disabled your own account by clicking the link in one of the emails RexBit sends
If you have other problems please create a new support ticket for further information.